Refunds and Returns on Shwcse
Refund and return eligibility on Shwcse depends on the seller and the type of product purchased.
Each product listing includes the seller’s return or refund policy. Always review this information before completing your purchase.
When You May Be Eligible for a Refund
You may be eligible for a refund or resolution if:
- Your order was not delivered
- You received the wrong item
- The item arrived damaged
- There is a clear issue with fulfillment
Eligibility is reviewed based on the order details and seller policy.
When Refunds May Not Be Available
Refunds are generally not available for:
- Items that were delivered as described
- Size or preference changes after delivery
- Buyer’s remorse
Because Shwcse sells physical products from multiple sellers, return policies can vary.
How to Request a Refund or Help With an Order
If there’s an issue with your order, start by reviewing the seller’s return or refund policy.
If the issue isn’t resolved, contact Shwcse support through your account. Be ready to provide order details and a brief explanation of the issue.
Buyer Protection
Shwcse provides buyer protection by handling payments securely and offering support when there’s a verified issue with an order.
Our goal is to help ensure fair outcomes for both buyers and sellers when problems occur.
Reporting a Problem
If you experience a serious issue with an order or a seller, report it through your account so it can be reviewed.
Providing accurate information helps us investigate and respond more quickly.